Privacy policy.
At On Sight Repairs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.onsightrepairs.com or engage with our services.
1. Information We Collect
When you interact with our website or request our services, we may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and any other details you provide through our contact forms or communications.
Service Details: Information related to the equipment you need repaired, including model, issues, and service history.
Usage Data: Automatically collected data such as IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our repair services.
Respond to your inquiries and schedule appointments.
Improve our website and services based on user feedback and usage patterns.
Send you updates, promotions, or information related to our services, if you have opted in to receive such communications.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as:
Payment processors.
Scheduling and communication platforms.
Website analytics and hosting services.
These third parties are obligated to protect your information and use it solely for the purposes we specify.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to any inaccuracies.
Request the deletion of your personal information, subject to certain exceptions.
Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze site usage, and personalize content. You can control cookie settings through your browser preferences.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
On Sight Repairs
Phone: (781) 264-8448
Email: info@onsightrepairs.com
Website: www.onsightrepairs.com